PWB :FAQ

FAQ Q&A

Frequently Asked Questions

Frequently Asked Questions

  • Account Opening
  • eIPO
  • Global Trading
  • Islamic Stockbroking
  • KenTrade Online Trading
  • Mobile Trading
  • Multi-Factor Authentication (MFA)
  • Payment and Deposit
  • Portfolio Management
  • Security
  • Settlement of Contracts
  • Technical Requirements
  • Updating of Existing KIBB Clients Information
  • Withdrawal of Funds via My Trust account

    • Multi-Factor Authentication (MFA)

    Account Management

    How do I unbind a KenTrade ID from the MFA app?

    Open the MFA app, tap on the KenTrade ID, and select "Unbind Account" Confirm to complete the unbinding.

    Can I rebind a KenTrade ID after unbinding it?

    Yes. You can rebind by repeating the binding process with a new QR code.

    Yes. You can rebind by repeating the binding process with a new QR code.

    You will receive a "QR Code expired" message. Each QR code is valid for one-time use only.